Customer Survey Form How would you rate our company, Comfort & Process Solutions? ExcellentGoodFairNeutralPoor How satisfied are you with our HVAC services? Highly SatisfiedSatisfiedNeutralDissatisfiedHighly Dissatisfied How satisfied are you with the customer service of our Technicians? Highly SatisfiedSatisfiedNeutralDissatisfiedHighly Dissatisfied How satisfied are you with our office/administration/billing staff? Highly SatisfiedSatisfiedNeutralDissatisfiedHighly Dissatisfied Was the issue you called about resolved? YesNo Were you satisfied with how quickly your issue was resolved and completed? Highly SatisfiedSatisfiedNeutralDissatisfiedHighly Dissatisfied Did the technician communicate with you and explain the issue? YesNo How satisfied are you with the quality of the products we use? Highly SatisfiedSatisfiedNeutralDissatisfiedHighly Dissatisfied How satisfied are you with the charges of our products/services? Highly SatisfiedSatisfiedNeutralDissatisfiedHighly Dissatisfied Was your issue resolved? YesNoOngoing How likely are you to recommend Comfort & Process Solutions to colleagues and others? Very LikelyNeutralNot Likely Are you interested in other services we offer? YesNoWould like to hear more Is there anything you’d like us to know about your experience with Comfort & Process Solutions? What can we do to improve our services? Contact Information (Optional) May we contact you if we have additional questions? YesNo If yes, please fill out the OPTIONAL fields below. Name Your Job Title Company Name Phone Email Δ